A credit repair company ought to be a partner in your credit repair effort, not an adversary that will add to your stress.
While our Best in Class Support is a business model designed to put your needs first, other companies are less customer-oriented.
Choose carefully, and your experience should be excellent from start to finish.
It is appropriate for a credit repair company to offer some initial refund policy in case their services are not a match for the customer’s needs. Credit repair may not be the right solution for you, and you should not have to pay to find that out.
Final Billing Policy Surprise
Some companies levy a final per-diem charge when you quit. And if you missed a payment because of a lack of funds, they bill you for that too. You may cancel and discover you owe as much as two months fees. A company can justify this, but it is almost always a surprise and difficult for customers on a budget. We have taken a more customer-friendly approach: no more charges when you cancel.
Make the Call
Trust yourself. Call the company, tell your story, ask the questions, and listen carefully!